The Usability of Toilet Paper Dispensers

Don Norman wrote a fascinating article on the Toilet Paper Algorithms I've long been intrigued by the central premise of the "Design of Everyday Things" that the basic interactions with normal objects - from teapots to motor vehicles - leaves a lot to be desired. It's something which is also picked up on in Edward de Bono's book "Simplicity. So, I was in a toilet when I happened upon this…
Continue reading →